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Customer Care

The staff at Sumitomo Drive Technologies are committed to providing comprehensive product and technical support to all our esteemed customers. Our professional staff are trained to ensure that your questions and problems are answered in the most effective and efficient way - with quality and dependable service that provides solutions in a timely and thorough manner.

Services we provide include:

Customer Care Centre
Your essential point of contact for assistance, whenever you need it. Our customer care professionals, as well as Technicians and Engineers, are familiar with all aspects of products and applications. They are always available to assist you via phone, fax or email.

System Engineering and Field Support
Technicians and Engineers are well-trained to provide on-site support for installation and follow-up. Our multiple offices around the region enable us to provide the most responsive field support in our industry.

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